Borrowers are requested to address all their grievances at the first instance to the Grievance Redressal Officer.
Mr. Abhishek Saraswat
Address: 205 & 206, Second Floor,Neelkanth Chamber-ll No.14, LSC, Saini Enclave,Delhi-110092
Contact: 80061 26752
Email: grievance-redressal@sbnnbfc.com
The Grievance Redressal Officer may be reached on the number provided above anytime between 10 AM and 8 PM from Monday to Friday and 10 AM and 6 PM on Saturdays except pubic holidays or through the e-mail address above. The Grievance Redressal Officer shall endeavor to resolve the grievance within a period of 14 (fourteen) days from the date of receipt of a grievance.
If the Borrower does not receive a response from the Grievance Redressal Officer within 14 (fourteen) days of making a representation, or if the Borrower is not satisfied with the response received from the Grievance Redressal Officer, the Borrower may reach the Nodal Officer on the number below anytime between 10 AM and 8 PM from Monday to Friday and 10 AM and to 6PM on Saturdays except pubic holidays or write to the Nodal Officer at the e-mail address below.
Mr. Rajendr Singh Suneja
Address: 205 & 206, Second Floor,Neelkanth Chamber-ll No.14, LSC, Saini Enclave,Delhi-110092
Contact: 98114 89946
Email: nodal-officer@sbnnbfc.com